Frequently Asked Questions
Everything you need to know about our premium anti-theft gear.
How do I clean my XD Design backpack?
To maintain the integrity of the water-repellent coating and structure, we recommend cleaning your bag with a damp cloth and mild soap. Do not machine wash or tumble dry.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Please ensure all tags are attached to receive a full refund.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Is there a warranty on XD Design products?
Every authentic XD Design product comes with a 2-year limited warranty against manufacturing defects in materials and workmanship.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.